THE PROBLEMS ENCOUNTERED AND THE STRATEGIES EMPLOYED IN LISTENING COMPREHENSION BY THE ENGLISH EDUCATION DEPARTEMENT STUDENTS OF UMY ACADEMIC YEAR 2010/2011.

Research findings indicated that the participants found it difficult to understand the spoken language due to twelve listening problems. They are categorized into problems of the speaker, listener, content, and support. Problem of the speaker involves rate of speech and accent while problem of the listener is dealing with interest, hearing the sound, practicing, the ability to recall the meaning of known word, concentration, and negative transfer. Moreover, vocabularies and expressions are grouped within problem of the content while transcript and the loud speaker belong to the problem of the support. To overcome vi the problems, the participants employed seven listening strategies. The strategies are categorized into cognitive strategies and social/affective strategies. Cognitive strategies involve rehearsal, inferencing, imagery, using resources for receiving messages, practicing naturalistically, and identifying the sound while questioning for clarification belongs to social/affective strategies particularly social strategy.