LULU DIANI IFADATI SIWI .M. (2007) PENGARUH CITRA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA RUMAH SAKIT UMUM BANJARNEGARA. S1 thesis, Universitas Muhammadiyah Yogyakarta.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh citra dan terhadap loyalitas, pengaruh kepuasan pelanggan terhadap loyalitas serta pengaruh citra dan kepuasan pelanggan terhadap loyalitas pada Rumah Sakit Umum Banjarnegara.

Dosen Pembimbing: HASNAH RIMIYATI, SE., M.SI | UNSPECIFIED
Item Type: Thesis (S1)
Uncontrolled Keywords: CITRA, KEPUASAN PELANGGAN
Divisions: Fakultas Ekonomi dan Bisnis > S1 Manajemen
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 05 Feb 2022 04:29
Last Modified: 05 Feb 2022 04:29
URI: https://etd.umy.ac.id/id/eprint/22875

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