YANA TRIYANA (2008) IMPLEMENTASI RELATIONSHIP MARKETING PADA RESTORAN MANG ENGKING YOGYAKARTA. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
secara parsial understanding customer expectation, building service partnership, total quality management, dan empowering employees berpengaruh terhadap customer satisfaction dan customer loyality
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | RELATIONSHIP MARKETING, MANG ENGKING |
Divisions: | Fakultas Ekonomi dan Bisnis > S1 Manajemen |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 08 Feb 2022 03:49 |
Last Modified: | 08 Feb 2022 03:49 |
URI: | https://etd.umy.ac.id/id/eprint/23008 |