Items where Author is "Herdi Budi Hermawan"
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Thesis
Herdi Budi Hermawan (2021) PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN PT. KAI PERSERO DI DAERAH ISTIMEWA YOGYAKARTA. S2 thesis, Universitas Muhammadiyah Yogyakarta.