Items where Author is "RAJA ISKANDAR ZULKARNAEN SHAH"

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RAJA ISKANDAR ZULKARNAEN SHAH (2023) EXAMINING THE ROLE OF CUSTOMER EXPERIENCE ON CUSTOMER LOYALTY USING CUSTOMER ENGAGEMENT AND SATISFACTION AS MEDIATION VARIABLES (CASE STUDY TOKOPEDIA E-RETAIL PLATFORM). S1 thesis, Universitas Muhammadiyah Yogyakarta.

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