INDRA KURNIAWAN (2014) PENGARUH TOTAL SERVICE QUALITY MANAGEMENT (TSQM) TERHADAP KEPUASAN PELANGGAN. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | 145 TOTAL SERVICE QUALITY MANAGEMENT - KEPUASAN |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 24 Jun 2023 06:58 |
Last Modified: | 24 Jun 2023 06:58 |
URI: | https://etd.umy.ac.id/id/eprint/15204 |