Marlina Zainatul Wahidah (2020) Pengaruh nilai pelanggan dan kualitas layanan terhadap kepuasan pelanggan dan loyalitas pelanggan di online shop (studi pada masyarakat yogyakarta pengguna lazada). S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Item Type: | Thesis (S1) |
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Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 12 Oct 2021 03:03 |
Last Modified: | 03 Nov 2021 06:33 |
URI: | https://etd.umy.ac.id/id/eprint/2173 |