Pengaruh nilai pelanggan dan kualitas layanan terhadap kepuasan pelanggan dan loyalitas pelanggan di online shop (studi pada masyarakat yogyakarta pengguna lazada)

Marlina Zainatul Wahidah (2020) Pengaruh nilai pelanggan dan kualitas layanan terhadap kepuasan pelanggan dan loyalitas pelanggan di online shop (studi pada masyarakat yogyakarta pengguna lazada). S1 thesis, Universitas Muhammadiyah Yogyakarta.

[thumbnail of Halaman Judul] Text (Halaman Judul)
Halaman Judul.pdf

Download (606kB)
[thumbnail of Lembar Pengesahan] Text (Lembar Pengesahan)
Lembar Pengesahan.pdf
Restricted to Registered users only

Download (87kB)
[thumbnail of Abstrak] Text (Abstrak)
Abstrak.pdf
Restricted to Registered users only

Download (66kB)
[thumbnail of Bab I] Text (Bab I)
Bab I.pdf

Download (154kB)
[thumbnail of Bab II] Text (Bab II)
Bab II.pdf
Restricted to Registered users only

Download (212kB)
[thumbnail of Bab III] Text (Bab III)
Bab III.pdf
Restricted to Registered users only

Download (207kB)
[thumbnail of Bab IV] Text (Bab IV)
Bab IV.pdf
Restricted to Registered users only

Download (591kB)
[thumbnail of Bab V] Text (Bab V)
Bab V.pdf
Restricted to Registered users only

Download (45kB)
[thumbnail of Daftar Pustaka] Text (Daftar Pustaka)
Daftar Pustaka.pdf
Restricted to Registered users only

Download (110kB)
[thumbnail of Lampiran] Text (Lampiran)
Lampiran.pdf
Restricted to Registered users only

Download (1MB)
[thumbnail of Naskah Publikasi] Text (Naskah Publikasi)
Naskah Publikasi.pdf
Restricted to Registered users only

Download (399kB)
[thumbnail of Full Text] Text (Full Text)
Full Text.pdf
Restricted to Repository staff only

Download (2MB)
Item Type: Thesis (S1)
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 12 Oct 2021 03:03
Last Modified: 03 Nov 2021 06:33
URI: https://etd.umy.ac.id/id/eprint/2173

Actions (login required)

View Item
View Item