CHAIRUL ANWAR (2007) ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP INTENSI PEMBELIAN KONSUMEN (STUDI EMPIRIK PADA SWALAYAN MAGA YOGYAKARTA). S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
PENELITIAN INI DILAKUKAN UNTUK MENGUJI PENGARUH KUALITAS PELAYANAN, KEPUASAN PELANGGAN, INTERAKSI ANTARA KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP INTENSI PEMBELIAN KONSUMEN.
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | KUALITAS LAYANAN, KEPUASAN PELANGGAN |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 05 Jan 2022 02:03 |
Last Modified: | 05 Jan 2022 02:03 |
URI: | https://etd.umy.ac.id/id/eprint/22594 |