PENGARUH CITRA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA RUMAH SAKIT UMUM BANJARNEGARA

LULU DIANI IFADATI SIWI .M. (2007) PENGARUH CITRA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA RUMAH SAKIT UMUM BANJARNEGARA. S1 thesis, Universitas Muhammadiyah Yogyakarta.

[thumbnail of Cover] Text (Cover)
Cover.pdf
Download (124kB)
[thumbnail of Abstract] Text (Abstract)
Abstract.pdf
Download (14kB)
[thumbnail of Bab I] Text (Bab I)
Bab I.pdf
Download (85kB)
[thumbnail of Bab II] Text (Bab II)
Bab II.pdf
Restricted to Registered users only
Download (290kB)
[thumbnail of Bab III] Text (Bab III)
Bab III.pdf
Restricted to Registered users only
Download (175kB)
[thumbnail of Bab IV] Text (Bab IV)
Bab IV.pdf
Restricted to Registered users only
Download (311kB)
[thumbnail of Bab V] Text (Bab V)
Bab V.pdf
Restricted to Registered users only
Download (45kB)
[thumbnail of Lampiran] Text (Lampiran)
Lampiran.pdf
Restricted to Repository staff only
Download (154kB)

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh citra dan terhadap loyalitas, pengaruh kepuasan pelanggan terhadap loyalitas serta pengaruh citra dan kepuasan pelanggan terhadap loyalitas pada Rumah Sakit Umum Banjarnegara.

Item Type: Thesis (S1)
Uncontrolled Keywords: CITRA, KEPUASAN PELANGGAN
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 05 Feb 2022 04:29
Last Modified: 05 Feb 2022 04:29
URI: https://etd.umy.ac.id/id/eprint/22875

Actions (login required)

View Item
View Item