IMPLEMENTASI RELATIONSHIP MARKETING PADA INDUSTRI HOSPITALITY

WIDYA RULLY ANDHIKA (2008) IMPLEMENTASI RELATIONSHIP MARKETING PADA INDUSTRI HOSPITALITY. S1 thesis, Universitas Muhammadiyah Yogyakarta.

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Abstract

TUJUAN PENELITIAN INI ADALAH MENGUJI PENGARUH SIGNIFIKAN RELATIONSHIP MARKETING INOUTS YANG MENCAKUP UNDERSTANDING CUSTOMER EXPEVTATION, BUILDING SERVICE PARTNERSHIP, TOTAL QUALITY MANAGEMENT, DAN EMPOWERING EMPLOYEES TERHADAP CUSTOMERSATISFACTION DAN CUSTOMER LOYALTY

Item Type: Thesis (S1)
Uncontrolled Keywords: UNDERSTANDING CUSTOMER EXPECTATION, BUILDING SERVICE PARTNERSHIP
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 08 Feb 2022 07:50
Last Modified: 08 Feb 2022 07:50
URI: https://etd.umy.ac.id/id/eprint/22890

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