SUJIYANTO (2007) FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN (STUDI EMPIRIS DI BENGKEL AHASS SERVICE KLATEN). S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
sistem penyampaian jasa, kinerja jasa, citra perusahaan, harga, kinerja karyawan dan persaingan secara bersama-sama berpengaruh signifikan terhadap kepuasan pelanggan
| Item Type: | Thesis (S1) |
|---|---|
| Uncontrolled Keywords: | KEPUASAN PELANGGAN |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
| Depositing User: | Unnamed user with email robi@umy.ac.id |
| Date Deposited: | 08 Feb 2022 06:28 |
| Last Modified: | 08 Feb 2022 06:28 |
| URI: | https://etd.umy.ac.id/id/eprint/22955 |
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