ANDREAS VAIROCANA (2009) PENGARUH FAKTOR-FAKTOR PELAYANAN TERHADAP KEPUASAN KONSUMEN PO. LISA JAYA TRANSPORT. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
TUJUAN PENELITIAN INI ADALAH UNTUK MENGUJI PENGARUH KUALITAS LAYANAN YANG MELIPUTI TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY TERHADAP KEPUASAN KONSUMEN PADA PO. LISA JAYA TRANSPORT
| Item Type: | Thesis (S1) |
|---|---|
| Uncontrolled Keywords: | TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY, KEPUASAN KONSUMEN |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
| Depositing User: | Unnamed user with email robi@umy.ac.id |
| Date Deposited: | 08 Feb 2022 03:49 |
| Last Modified: | 08 Feb 2022 03:49 |
| URI: | https://etd.umy.ac.id/id/eprint/23011 |
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