LAYLA NOOR HIDAYAH (2011) TANGGAPAN PELANGGAN TERHADAP KUALITAS PELAYANAN CUSTOMER SERVICE BANK BNI 46 CAB KLATEN. S1 thesis, Universitas Muhammadiyah Yogyakarta.

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Abstract

PENELITIAN INI BERTUJUAN UNTUK MENELITI TANGGAPAN PELANGGAN TERHADAP KUALITAS PELAYANAN CUSTOMER SERVICE BANK BNI 46 CAB KLATEN

Dosen Pembimbing: Dr. Yeni Rosilawati, S.IP., S.E., M.M. | NIDN13067301
Item Type: Thesis (S1)
Uncontrolled Keywords: KUALITAS PELAYANAN, CUSTOMER SERVICES, TANGGAPAN PELANGGAN
Divisions: Fakultas Ilmu Sosial dan Politik > S1 Ilmu Komunikasi
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 11 Jan 2022 06:56
Last Modified: 11 Jan 2022 06:56
URI: https://etd.umy.ac.id/id/eprint/27514

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