LAYLA NOOR HIDAYAH (2011) TANGGAPAN PELANGGAN TERHADAP KUALITAS PELAYANAN CUSTOMER SERVICE BANK BNI 46 CAB KLATEN. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
PENELITIAN INI BERTUJUAN UNTUK MENELITI TANGGAPAN PELANGGAN TERHADAP KUALITAS PELAYANAN CUSTOMER SERVICE BANK BNI 46 CAB KLATEN
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | KUALITAS PELAYANAN, CUSTOMER SERVICES, TANGGAPAN PELANGGAN |
Divisions: | Fakultas Ilmu Sosial dan Politik > Ilmu Komunikasi S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 11 Jan 2022 06:56 |
Last Modified: | 11 Jan 2022 06:56 |
URI: | https://etd.umy.ac.id/id/eprint/27514 |