DESCRIPTION PRECEPTORSHIP IN INCREASING THE COMPETENCE OF NEW NURSES IN HOSPITAL:LITERATURE REVIEW

Introduction. A quality nursing care requires competent nurses, however, nurses who have just
graduate are often considered not competent and lack of confidence. The preceptorship program
is carried out to improve the abilities and competencies of new nurses. Aim. This literature
review aims to determine the role of preceptorship in improving the competence of new nurses in
hospitals. Methods. This review used three data bases including: Pub Med, Science Direct,
EBSCO. The keywords used are ‘preceptorship’, ‘novice nurse’, ‘new nurses’, ‘competence’, and
‘turn over’. We included publication in English from 2000-2021. Result. A total of six of the 346
articles were included in the book. 359 new nurses were involved in the preceptorship program
from the selected articles. The length of the teaching program varies, carried out between 6
months – 12 months. The preceptorship program has an internal impact on new nurses and
hospitals. New nurses can improve their competence, confidence, communication skills, and
ability to improve complex skills. In addition, the preceptorship program also has a managerial
impact, including an increase in the retention of new nurses and a reduction in the turnover rate
of new nurses. Conclusion: The effects obtained from the evaluation and implementation of the
preceptorship program consist of two internal effects consisting of increased competence,
communication, professional relations, and self-confidence and managerial effects consisting of
increased new nurse retention and decreased turnover.This program can be implemented in
hospital so that it can improve the quality of nursing services.