Items where Author is "MOH. ZEIN"

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Thesis

MOH. ZEIN (2016) PENGARUH PEMASARAN HUBUNGAN PELANGGAN, PENJUALAN TATAP MUKA DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN (Studi Pada Pengguna Jasa Biro Perjalanan Wisata PT. Kirana Surya Gemilang Yogyakarta) THE INFELUENCE OF CUSTOMER RELATIONSHIP MARKETING (CRM), PERSONAL SELLING AND SERVICE OUALITY ON CONSUMER SATISFACTION (Study on The User of Travel Tours Service PT. Kirana Surya Gemilang Y ogyakarta). S1 thesis, UNIVERSITAS MUHAMMADIYAH YOGYAKARTA.

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