Items where Author is "PUNGKI AFRIZAL RAHMAN"
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PUNGKI AFRIZAL RAHMAN (2009) PENGARUH TOTAL SERVICE QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN. S1 thesis, Universitas Muhammadiyah Yogyakarta.
PUNGKI AFRIZAL RAHMAN (2009) PENGARUH TOTAL SERVICE QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN. S1 thesis, Universitas Muhammadiyah Yogyakarta.