KURNIAWAN AGUNG NUGRAHA (2008) ANALISIS PENGARUH CITRA DAN KEPUASAN TERHADAP LOYALITAS PELANGGAN PADA RUMAH SAKIT UMUM DAERAH WATES DI KABUPATEN KULON PROGO. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
HASIL DARI PENELITIAN INI MENUNJUKKAN BAHWA VARIABEL CITA RUMAH SAKIT DAN KEPUASAN PELANGGAN BAIK SECARA STIMULAN MAUPUN SECARA PARSIAL BERPENGARUH SIGNIFIKAN TERHADAP LOYALITAS PELANGGAN.
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | CITRA RUMAH SAKIT, KEPUASAN PELANGGAN |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 05 Jan 2022 02:03 |
Last Modified: | 05 Jan 2022 02:03 |
URI: | https://etd.umy.ac.id/id/eprint/22589 |