ASTRI PURWANINGSIH (2008) IMPLEMENTASI RELATIONSHIP MARKETING PADA INDUSTRI PENERBANGAN. S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
relationship marketing inputs yang mencakup memahami harapan pelanggan, membangun kerjasama dengan pelanggan, manajemen mutu toal, dan pemberdayaan karyawan secara simultan berpengaruh terhadap kepuasan pelanggan dna kesetiaan pelanggan
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | RELATIONSHIP MARKETING |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 08 Feb 2022 04:22 |
Last Modified: | 08 Feb 2022 04:22 |
URI: | https://etd.umy.ac.id/id/eprint/22971 |