PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH BMT BINA IHANUL FIKRI YOGYAKARTA

AANG KUNAEFI USMAN (2008) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH BMT BINA IHANUL FIKRI YOGYAKARTA. S1 thesis, Universitas Muhammadiyah Yogyakarta.

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Abstract

PENELITIAN INI BERTUJUAN UNTUK MENGUJI PENGARUH KUALITAS PELAYANAN YANG MELIPUTI BUKTI LANGSUNG, KEANDALAN, DAYA TANGGAP, JAMINAN, EMPATI DAN KEPUASAN NASABAH PEMBIAYAAN PERORANGAN DAN KELOMPOK DI BMT BINA IHANUL FIKRI YOGYAKARTA.

Item Type: Thesis (S1)
Uncontrolled Keywords: BUKTI LANGSUNG, KEANDALAN, DAYA TANGGAP, JAMINAN, EMPATI DAN KEPUASAN
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 08 Feb 2022 03:49
Last Modified: 08 Feb 2022 03:49
URI: https://etd.umy.ac.id/id/eprint/23012

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