PENGARUH KONDISI INTERNAL KERJA TERHADAP WELL-BEING KARYAWAN BANK SELAMA PANDEMI (STUDI KASUS BANK KONVENSIONAL DAN BANK SYARIAH DI KOTA YOGYAKARTA)

Since the pandemic, the well-being of employees in Indonesia has continued to decline. The Work Trend Index survey from Microsoft stated that the level of employee well-being reached 68% in 2019, then dropped to 61% in 2021. This decline in well-being is inseparable from the relationship between the company and the employees as manifested in the internal work situation. This study aims to identify the influence of internal working conditions on the well-being of employees, especially in the banking sector. Banking employees are vulnerable to work stress due to high pressure, competition, and demands to provide the best service. Specifically, this study compares the well-being of employees in conventional banks and Islamic banks considering that there are differences in the work system between the two. The city of Yogyakarta was then chosen as the object of this research because of low regional minimum wage of Yogyakarta compared to the five other provincial capitals in Java Island. The data obtained through a questionnaire from 107 respondents were processed using multiple regression analysis. The finding of this study is that the well-being of conventional bank employees is statistically higher than that of Islamic banks. In general, work pressure has a negative and significant effect on well-being. Similar to income, work motivation also has a positive and significant effect on well-being.