USAHA PENINGKATAN KUALITAS PELAYANAN PERPUSTAKAAN MENGGUNAKAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD)

ITA HIDAYATUS SA'ADAH (2015) USAHA PENINGKATAN KUALITAS PELAYANAN PERPUSTAKAAN MENGGUNAKAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD). S1 thesis, Universitas Muhammadiyah Yogyakarta.

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Abstract

Penelitian ini untuk mengetahui Usaha Peningkatan Kualitas Pelayanan Perpustakaan menggunakan Metode serqual dan quality Function Development (QFD)

Item Type: Thesis (S1)
Uncontrolled Keywords: USAHA PENINGKATAN KUALITAS PELAYANAN PERPUSTAKAAN MENGGUNAKAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD)
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Unnamed user with email robi@umy.ac.id
Date Deposited: 19 Feb 2022 02:47
Last Modified: 19 Feb 2022 02:47
URI: https://etd.umy.ac.id/id/eprint/21126

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