ITA HIDAYATUS SA'ADAH (2015) USAHA PENINGKATAN KUALITAS PELAYANAN PERPUSTAKAAN MENGGUNAKAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD). S1 thesis, Universitas Muhammadiyah Yogyakarta.
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Abstract
Penelitian ini untuk mengetahui Usaha Peningkatan Kualitas Pelayanan Perpustakaan menggunakan Metode serqual dan quality Function Development (QFD)
Item Type: | Thesis (S1) |
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Uncontrolled Keywords: | USAHA PENINGKATAN KUALITAS PELAYANAN PERPUSTAKAAN MENGGUNAKAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD) |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
Depositing User: | Unnamed user with email robi@umy.ac.id |
Date Deposited: | 19 Feb 2022 02:47 |
Last Modified: | 19 Feb 2022 02:47 |
URI: | https://etd.umy.ac.id/id/eprint/21126 |